What are your customer support hours? Do you have chat?Ĭustomer Service is available Monday-Friday, 8am-8pm, as well as Saturday and Sunday 9am-6pm, EST at 1-(855) 754-6543.Ĭhat support is available 7 days a week, Sunday through Saturday from 9am-6pm EST here. Give us a call at 1 (888) 505 – 7678 and we will connect you to an agent who can help resolve this issue for you. If you’ve completed each of these steps and your phone is still displaying an error message, it’s best to speak to our Tech Support team. Upgraded network! You can now surf, stream and use all your favorite apps at Your phone will then restart and connect to our Once your ZTE software has reached B14, insert your new SIM Card into your phone and perform another Network Reset (see instructions above). Choose Reset Options > Then Reset Wi-Fi, mobile & Bluetooth.And don’t worry! A Network Reset won’t delete any files stored on your phone. This will clear “junk files” and makes your phone run faster. Once you have successfully updated your ZTE software, you’ll need to perform a Network Reset. If an update is found, your phone will automatically Then, tap System Update > Hit ZTE Update.Now that you’ve found your build number, you can Will have to update your phone until it reaches version B14. Now, if your build ends between B06 & B11, you If your build ends in B14, your phone is running on Scroll down to the bottom of the screen and check your build number.Go to Settings > Scroll down & Tap System.

Let’s start by checking the current version of your ZTE

Zte phone update